SOUP: A Fleet Management System for Passenger Demand Prediction and Competitive Taxi Supply

Online car-hailing services have gained substantial popularity. An effective taxi fleet management strategy should not only increase taxi utilization by reducing taxi idle time, but should also improve passenger satisfaction by minimizing passenger waiting time. We demonstrate a fleet management system called SOUP that aims at minimizing taxi idle time and that monitors the fleet movement status. SOUP includes a passenger request prediction model called ST-GCSL that predicts the number of requests in the near future, and it includes a demand-aware route planning algorithm called DROP that provides idle taxis with search routes to serve potential requests. In addition, SOUP supports visualizing and analyzing historical passenger requests, simulating fleet movement, and computing evaluation metrics. We demonstrate how SOUP accurately predicts passenger demand and significantly reduces taxi idle time.