Efficiency maximization through optimal human resource allocation.
Abstract:
In project management, especially of software development, human resource allocation is critical not only for project success including timely delivery and products quali...Show MoreMetadata
Abstract:
In project management, especially of software development, human resource allocation is critical not only for project success including timely delivery and products quality but also for cost estimation to a software company to decide to contract projects or not. Many approaches have been proposed to provide assistance for human resource allocation in view of minimizing project duration and project cost or maximizing revenue and efficiency. These approaches may sometimes not be comprehensive in real-world environments without addressing some key factors like transferring cost, communication, and negative efficiency, which usually have crucial impacts on assignment applicability. This article is proposing a framework for assisting a software company to evaluate existing resource for making decisions on whether the estimation of the tender is feasible, and assisting to make human resource allocation for team formation in fixed project duration with labor skill and budget constraint. Within consideration of both the cost and the efficiency, the performance is maximized to verges on the customers' expectations in software development project management on the basis of a real case. Before forming a team for a specific project with well-defined periods and numbers of people with different project roles, the values of key factors in the framework are calculated with individual foundation of computation. We formulate the decision process in integer programming models, and a simulation study is conducted to demonstrate the applicability of the proposed model to assist the decision making process of software companies for team formation. The results of four variants for maximum skill efficiency or minimum hiring cost are illustrated with different considerations of both key factors are included or not proposed in this paper, and demonstrate that these factors could bring out different sources to help companies in making further evaluations for allocating staff in a software de...
Efficiency maximization through optimal human resource allocation.
Published in: IEEE Access ( Volume: 8)

Institute of Information Management, National Chiao Tung University, Hsinchu, Taiwan
Hui Yi Chiang was born in Taichung, Taiwan, in 1984. She received the M.S. degree in information management from National Chi Nan University, Taiwan. She is currently pursuing the Ph.D. degree in information management with National Chiao Tung University, Taiwan. Since 2010, she has been with Chunghwa Telecom, which is the largest telecommunication company in Taiwan, and has implemented several information systems develop...Show More
Hui Yi Chiang was born in Taichung, Taiwan, in 1984. She received the M.S. degree in information management from National Chi Nan University, Taiwan. She is currently pursuing the Ph.D. degree in information management with National Chiao Tung University, Taiwan. Since 2010, she has been with Chunghwa Telecom, which is the largest telecommunication company in Taiwan, and has implemented several information systems develop...View more

Institute of Information Management, National Chiao Tung University, Hsinchu, Taiwan
Bertrand M.T. Lin received the B.S. degree in information science (equivalently, computer science), the M.S. degree in computer and information science, and the Ph.D. degree in computer science and information engineering from National Chiao Tung University, Taiwan. He was a Professor (and the Head) of the Department of Information Management and the Director of the Center of Industrial Service and Extension Education, Na...Show More
Bertrand M.T. Lin received the B.S. degree in information science (equivalently, computer science), the M.S. degree in computer and information science, and the Ph.D. degree in computer science and information engineering from National Chiao Tung University, Taiwan. He was a Professor (and the Head) of the Department of Information Management and the Director of the Center of Industrial Service and Extension Education, Na...View more

Institute of Information Management, National Chiao Tung University, Hsinchu, Taiwan
Hui Yi Chiang was born in Taichung, Taiwan, in 1984. She received the M.S. degree in information management from National Chi Nan University, Taiwan. She is currently pursuing the Ph.D. degree in information management with National Chiao Tung University, Taiwan. Since 2010, she has been with Chunghwa Telecom, which is the largest telecommunication company in Taiwan, and has implemented several information systems development for business process and involved many software development projects with responsibility for project management, user requirement analysis, system analysis, and system design. She enjoys various experiences in life including working, researching, or music. She made a music album of her own compositions, in 2018, and received the Best Taiwanese Female Singer Award in the 30th Golden Music Award, which is the highest music award of Taiwan.
Hui Yi Chiang was born in Taichung, Taiwan, in 1984. She received the M.S. degree in information management from National Chi Nan University, Taiwan. She is currently pursuing the Ph.D. degree in information management with National Chiao Tung University, Taiwan. Since 2010, she has been with Chunghwa Telecom, which is the largest telecommunication company in Taiwan, and has implemented several information systems development for business process and involved many software development projects with responsibility for project management, user requirement analysis, system analysis, and system design. She enjoys various experiences in life including working, researching, or music. She made a music album of her own compositions, in 2018, and received the Best Taiwanese Female Singer Award in the 30th Golden Music Award, which is the highest music award of Taiwan.View more

Institute of Information Management, National Chiao Tung University, Hsinchu, Taiwan
Bertrand M.T. Lin received the B.S. degree in information science (equivalently, computer science), the M.S. degree in computer and information science, and the Ph.D. degree in computer science and information engineering from National Chiao Tung University, Taiwan. He was a Professor (and the Head) of the Department of Information Management and the Director of the Center of Industrial Service and Extension Education, National Chi Nan University, Taiwan. He is currently a Professor with the Institute of Information Management, National Chiao Tung University, Taiwan. He has published over 90 articles in such professional journals as Management Science, Naval Research Logistics, SIAM Journal on Optimization, and among others. His research interest is mainly in scheduling theory and discrete optimization. Dr. Lin is also an Associate Editor of the Journal of Scheduling, the Journal of Industrial and Management Optimization, and the Asia Pacific Journal of Operational Research, and also serves on the editorial boards of such professional journals as the International Journal of Production Economics and the Journal of Applied and Industrial Mathematic.
Bertrand M.T. Lin received the B.S. degree in information science (equivalently, computer science), the M.S. degree in computer and information science, and the Ph.D. degree in computer science and information engineering from National Chiao Tung University, Taiwan. He was a Professor (and the Head) of the Department of Information Management and the Director of the Center of Industrial Service and Extension Education, National Chi Nan University, Taiwan. He is currently a Professor with the Institute of Information Management, National Chiao Tung University, Taiwan. He has published over 90 articles in such professional journals as Management Science, Naval Research Logistics, SIAM Journal on Optimization, and among others. His research interest is mainly in scheduling theory and discrete optimization. Dr. Lin is also an Associate Editor of the Journal of Scheduling, the Journal of Industrial and Management Optimization, and the Asia Pacific Journal of Operational Research, and also serves on the editorial boards of such professional journals as the International Journal of Production Economics and the Journal of Applied and Industrial Mathematic.View more