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The Role of a Customer Data Platform | IEEE Journals & Magazine | IEEE Xplore

The Role of a Customer Data Platform


Abstract:

By providing access to data from numerous systems in one database and supporting the systems that can produce an appropriate customer experience, a customer data platform...Show More

Abstract:

By providing access to data from numerous systems in one database and supporting the systems that can produce an appropriate customer experience, a customer data platform overcomes the limitations imposed by fragmented point solutions and presents a holistic approach to customer interactions.
Published in: IT Professional ( Volume: 20, Issue: 1, January/February 2018)
Page(s): 69 - 76
Date of Publication: 14 February 2018

ISSN Information:


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