TCMHG: Topic-Based Cross-Modal Hypergraph Learning for Online Service Recommendations

Online product reviews sentiment classification plays an important role on service recommendation, yet most of current researches on it only focus on single-modal information ignoring the complementary information, that results in unsatisfied accuracy of sentiment classification. This paper proposes a cross-modal hypergraph model to capture textual information and sentimental information simultaneously for sentiment classification of reviews. Furthermore, a mixture model by coupling the latent Dirichlet allocation topic model with the proposed cross-modal hypergraph is designed to mitigate the ambiguity of some specific words, which may express opposite polarity in different contexts. Experiments are carried out on four-domain data sets (books, DVD, electronics, and kitchen) to evaluate the proposed approaches by comparison with lexicon-based method, Naïve Bayes, maximum entropy, and support vector machine. Results demonstrate that our schemes outperform the baseline methods in sentiment classification accuracy.