A research on BPM system based on process knowledge

Accompanied with the development of IT and market globalization, business process shows more and more dynamic, flexible and variable, which leads to more strict requirements on Business Process Management Systems (BPMS). Using relevant theory and method of Knowledge Management (KM), this paper analyzes the knowledge related in BPM process and brings forth the concept of Process Knowledge (PK), the classification and description of PK from the perspective of BPM are also presented. Furthermore, the paper points out the meaning of extracting PK from BPM, using PK to help BPM system monitoring, adjusting, analyzing and optimizing. This method can improve the BPM system’s capability of monitoring and analyzing and makes the system more flexible to a certain extent through experimental verification system. This paper also provides a new perspective for research on improving BPM system’s effectiveness and flexibility of implementation.