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Using Persona with XP at LANDesk Software, an Avocent Company | IEEE Conference Publication | IEEE Xplore

Using Persona with XP at LANDesk Software, an Avocent Company


Abstract:

LANDesk Software spun off from Intel in 2002 and started developing their shrink wrapped products using a variant of extreme programming (XP). They quickly made significa...Show More

Abstract:

LANDesk Software spun off from Intel in 2002 and started developing their shrink wrapped products using a variant of extreme programming (XP). They quickly made significant changes to a large legacy system, but felt lacking in their communications with the customer. They expanded their Human Factors team to focus on this problem. The Human Factors team developed personas to integrate the user into the development process. The team had some success with this process, and further improved visibility into the user psyche by working with the development team managers to bring the customer on-site, helping validate the research behind the personas, and improving the developerspsila understanding of the customer needs.
Published in: Agile 2008 Conference
Date of Conference: 04-08 August 2008
Date Added to IEEE Xplore: 15 August 2008
Print ISBN:978-0-7695-3321-6
Conference Location: Toronto, ON, Canada

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