aBLE: A Bluetooth Low Energy Hotel Asset Tracker

This study presents a Bluetooth Low Energy (BLE) Hotel Asset Tracker designed to transform asset management in hotel environments. Despite the underutilization of asset tracking solutions in the hospitality industry, this research develops a tailored, efficient system using BLE technology and beacon transmitters. The system provides real-time tracking of essential hotel room assets, such as luggage racks, blankets, remotes, and other amenities. Evaluation results show an impressive 98% accuracy rate in room identification and high user satisfaction. The mean SEQ rating, based on feedback from 23 participants, is approximately 6.26 out of 7, indicating that users found the system very easy to use, with most rating their experience as “Very Easy” or “Easy.” While feedback highlights the need for improvements, such as clearer instructions and smaller tag sizes, the system demonstrates its potential to improve operational efficiency and guest satisfaction. This research marks a significant advance in utilizing technology to address persistent challenges in the hospitality sector.