Design and Implementation of Online Legal Forum to Complain and Track UGC Cases using NextJs and GraphQL

On today’s date there are more than four hundred plus universities under the jurisdiction of UGC. These universities further govern many affiliated colleges. By this there are a lot of people directly or indirectly connected to UGC. It is no gainsaying these people sometimes face problems and to resolve it they head towards UGC, but the currently used system is very hard to register and track complaints. Even if the case is registered the responses are slow and it takes a lot of time for providing appropriate justice/solution to the problem. To solve this, the paper proposes a web-based system to register a complaint and track complaints digitally. By this way registering a complaint and tracking it will simplify and will also provide secrecy to the complainant’s identity. In doing these latest technologies will be used such as NextJs and ReactJs for the Frontend, MongoDb for the database of the system and we will be creating a GraphQL API for the backend and linkage of database to frontend using NodeJs and ExpressJs.