The Multi-Criteria Decision Making, a Tool for the Promotion of Technological Inter-Connected World through Digital Decision Making

The world is dynamic and requires complex decisions to be made in-order to resolve the global challenges. One of the tools, which can be used to assist the analyst and expert decision makers, is the Multi-Criteria Decision Making (MCDM). The dramatic increase in computer power, both wired and wireless connectivity, and availability of big data has affected the way we make decisions. This paper explores how big data and other technological information may be used to influence the MCDM process. A multi-case study, based on complex decisions made, was used to identify the key indicators to access the level of improvements in accuracy and speed as a result of big data in MCDM process. The paper also examines the barriers to the successful adoption of big data in decision making and suggests reasons why decision makers should be encouraged to adopt the digital technologies in global decision processes. Recommendations were then made on how to best adopt the e-technology and cyber-infrastructure to the MCDM process. The paper concluded by indicating further areas of research and recommends that the users of big data should increase vigilance at all times.