1999 International Conference on Human Interfaces in Control Rooms, Cockpits and Command Centres

21-23 June 1999

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Displaying Results 1 - 25 of 83
  • PEOPLE IN CONTROL. International Conference on Human Interfaces in Control Room, Cockpits and Command Centres (IEE Conf. Publ. No.463)

    Publication Year: 1999
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  • List of authors

    Publication Year: 1999, Page(s):xix - xx
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  • Surveying the scene: the monitoring practices of staff in control rooms

    Publication Year: 1999, Page(s):1 - 6
    IEEE is not the copyright holder of this material | Click to expandAbstract | PDF file iconPDF (720 KB)

    Recent studies of work in control rooms have highlighted how activities in these settings are reliant on a range of tacit, social practices. Of particular interest to developers of advanced technologies has been conduct that has been characterised as "monitoring" or as "peripheral awareness" where individuals appear sensitive to other activities and events whilst often engaged in other tasks. We s... View full abstract»

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  • Assessing the human vigilance capacity of control room operators

    Publication Year: 1999, Page(s):7 - 11
    Cited by:  Papers (1)
    IEEE is not the copyright holder of this material | Click to expandAbstract | PDF file iconPDF (410 KB)

    There are many criteria that influence CCTV operator effectiveness and these need to be addressed comprehensively as part of managing the control room and the selection and placement process. Assessing a candidate's suitability for the position would include a review of qualifications, training, and experience. However, the central core of competencies for a control room operator revolves around t... View full abstract»

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  • Re-design of a multi-operator control room based on workload analysis

    Publication Year: 1999, Page(s):12 - 15
    IEEE is not the copyright holder of this material | Click to expandAbstract | PDF file iconPDF (321 KB)

    This report of a practical application shows how a thorough workload analysis can be used to re-design a control room in such a way that it allows for a balanced workload, for effective handling of critical events and for future operations with reduced staffing. The study was conducted in 1996 at the Demkolec power plant in Buggenum, The Netherlands, which utilises the process of coal gasification... View full abstract»

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  • The design of a human factors questionnaire for cockpit assessment

    Publication Year: 1999, Page(s):16 - 20
    Cited by:  Papers (1)
    IEEE is not the copyright holder of this material | Click to expandAbstract | PDF file iconPDF (453 KB)

    This paper outlines research by the Defence Evaluation and Research Agency on the development of a questionnaire to assess the C-130J cockpit. The C-130J is an off-the-shelf procurement that did not have a specific requirement for compliance with standards such as Military Standard 1472D, British Standard BS EN JSO 9241, Defence Standard 00-25 and Defence Standard 00-970. However, as part of the h... View full abstract»

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  • Modelling human performance in semi-automated systems

    Publication Year: 1999, Page(s):21 - 25
    IEEE is not the copyright holder of this material | Click to expandAbstract | PDF file iconPDF (398 KB)

    The analysis of the human component of complex systems is an important element of the design process at all stages. This paper outlines the application of task network modelling to the identification of critical subtasks in the interaction between man and machine. By applying the Integrated Performance Modelling Environment (IPME) tool it is possible to consider the effects of both environmental s... View full abstract»

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  • Evaluation of control room human factors: a case study in the railway industry

    Publication Year: 1999, Page(s):26 - 30
    IEEE is not the copyright holder of this material | Click to expandAbstract | PDF file iconPDF (449 KB)

    Railtrack are embarking upon a major project to develop Network Management Centres (NMCs) which will result in significant changes in the operation and maintenance of the Railtrack West Coast Route. Technologies, work roles and routines and network organisation will all be changing. At an early stage within this development programme Railtrack identified the need for measurement systems which coul... View full abstract»

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  • Train controller interface design: factors influencing mental workload

    Publication Year: 1999, Page(s):31 - 36
    Cited by:  Papers (1)
    IEEE is not the copyright holder of this material | Click to expandAbstract | PDF file iconPDF (591 KB)

    Train controller workload level is important in terms of at least two outcomes: (1) the safety and efficiency of system performance-determined at the individual controller level by the quality of situation awareness, strategic planning and decision-making, and (2) controller well-being-reflected in levels of frustration, stress and satisfaction, and at the organisational level in absenteeism and/o... View full abstract»

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  • Human centred design principles

    Publication Year: 1999, Page(s):37 - 43
    Cited by:  Papers (1)
    IEEE is not the copyright holder of this material | Click to expandAbstract | PDF file iconPDF (699 KB)

    Railway workers throughout an organisation need to access and modify information, they must issue commands and respond to instructions, they carry out critical actions and they have to handle documentation. The information to be processed by the human being ranges from red/green aspects, signifying stop or proceed, to the complex patterns related to taking operational decisions. Most of the staffs... View full abstract»

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  • Case studies on human centred design for railways

    Publication Year: 1999, Page(s):44 - 50
    IEEE is not the copyright holder of this material | Click to expandAbstract | PDF file iconPDF (768 KB)

    A human centred approach to the design of work places in the railway industry is essential if railways are to retain their lead over other modes of transport in terms of safety, timeliness of the transport product and level of comfort. The authors present a number of case studies which illustrate some of the principles of human centred systems design. The case studies relate to the handling and ma... View full abstract»

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  • Incorporating human factors concerns into the design and safety engineering of complex control systems

    Publication Year: 1999, Page(s):51 - 56
    IEEE is not the copyright holder of this material | Click to expandAbstract | PDF file iconPDF (624 KB)

    A major concern for those designing safety-critical, high-reliability, or dependable control systems is ensuring that they meet the same rigorous safety standards as the underlying complex systems which they control. As hardware components have become more reliable, and their properties better understood, it has become easier to make safety claims about these aspects of a system. Even for software... View full abstract»

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  • Tools for capturing and training shared understanding in teams

    Publication Year: 1999, Page(s):57 - 63
    Cited by:  Papers (1)
    IEEE is not the copyright holder of this material | Click to expandAbstract | PDF file iconPDF (1264 KB)

    The Defence Evaluation Research Agency (DERA) has been examining cognitive factors affecting individual and team performance with the aim of developing targeted teamwork support. This paper initially explores the concept of a mental model and seeks to explain how shared mental models potentially contribute to effective team performance. This is followed by a summary of an empirical study conducted... View full abstract»

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  • Supporting distributed and ad-hoc team interaction

    Publication Year: 1999, Page(s):64 - 71
    Cited by:  Papers (1)
    IEEE is not the copyright holder of this material | Click to expandAbstract | PDF file iconPDF (974 KB)

    This paper addresses the problems associated with implementing and maintaining effective teamwork processes in military distributed and ad-hoc teams. Critical areas identified include, communication, situation awareness, leadership, core teamwork behaviours and training. These issues are illustrated using evidence recently gathered from questionnaires and interviews targeted at military personnel ... View full abstract»

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  • Human factors issues in future command spaces

    Publication Year: 1999, Page(s):72 - 76
    IEEE is not the copyright holder of this material | Click to expandAbstract | PDF file iconPDF (468 KB)

    Naval command and control is a complex domain requiring a team of personnel to co-ordinate information from a number of different sources, build up a tactical picture of the environment and respond to events through the direction of resources. Naval command and control team tasks comprise of a number of individual tasks. The nature of the current procurement process tends to be such that technical... View full abstract»

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  • An approach to grid control engineer training using national occupational standards

    Publication Year: 1999, Page(s):77 - 82
    IEEE is not the copyright holder of this material | Click to expandAbstract | PDF file iconPDF (584 KB)

    Scottish Power plc. (SP) holds a combined generation, transmission and supply licence for the southern part of Scotland. A team of grid control and despatch engineers provides round the clock control and operation of the 400 kV, 275 kV and 132 kV electricity transmission grid from the Grid Control Centre (GCC) at Kirkintilloch, Glasgow. All generation connected to the SP Grid, whether or not it is... View full abstract»

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  • Activating, developing and maintaining effective schema in mental models of dynamic time critical team-oriented behaviour

    Publication Year: 1999, Page(s):83 - 89
    IEEE is not the copyright holder of this material | Click to expandAbstract | PDF file iconPDF (707 KB)

    The narrative and the application of schematic understanding, in storage and recall of information from long-term memory has been a topic of interest for many years, since the early work of Sir Frederick Bartlett (1932). More recent research on durable memories suggests that much of the information recalled is highly situation specific (Healy and Bourne, 1995) and it has been suggested that schema... View full abstract»

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  • Developments in electricity generation plant control management

    Publication Year: 1999, Page(s):90 - 95
    Cited by:  Patents (1)
    IEEE is not the copyright holder of this material | Click to expandAbstract | PDF file iconPDF (657 KB)

    Considers the electricity production process from order to delivery. The paper describes the new man-machine interfaces that have been introduced to assist the power station control room operators in optimising the plant to achieve timely and accurate execution of despatch instructions. The paper also describes a major programme to update the control desks on over 11 GW of UK power plants. Many fu... View full abstract»

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  • From hard desk to soft desk-the changing operator interface

    Publication Year: 1999, Page(s):96 - 100
    IEEE is not the copyright holder of this material | Click to expandAbstract | PDF file iconPDF (423 KB)

    Operator interfaces to control systems are moving rapidly with the changes in technology-away from traditional 'hard desks' to totally computer based systems with VDU displays and 'mouse' input (soft desks). Such a transition represents a major cultural change for operating staff. The paper describes some of the issues associated with such a change, the overall approach taken within National Power... View full abstract»

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  • Control room for high-efficiency power plant

    Publication Year: 1999, Page(s):101 - 107
    IEEE is not the copyright holder of this material | Click to expandAbstract | PDF file iconPDF (838 KB)

    This paper describes the design of the control room for a high-efficiency power plant and addresses the choice of operation mode discussing operation using the screen-based technique as supplement to or substitution for a conventional switchboard; presents the design of the control room on the basis of comfort parameters; discusses methods of arranging the task-oriented areas in the control room i... View full abstract»

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  • (Still) striving for utopia [automation failure]

    Publication Year: 1999, Page(s):108 - 112
    IEEE is not the copyright holder of this material | Click to expandAbstract | PDF file iconPDF (456 KB)

    A system for the air defence of UK airspace was meant to detect all situations requiring action, to warn personnel and to route all relevant radar. It was to enable C/sup 2/ to be operated over all of UK airspace. There were too many rules and the project was abandoned. Later, it was much simplified and implemented. The article describes how developments in computers lead to increased expectations... View full abstract»

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  • Safety and human error in automated air traffic control

    Publication Year: 1999, Page(s):113 - 118
    IEEE is not the copyright holder of this material | Click to expandAbstract | PDF file iconPDF (530 KB)

    Safety has always been the primary objective of air traffic control, which must never be compromised. Automation removes some existing sources of human error but introduces new ones. Some of these can be diagnosed beforehand, and human-machine relationships can be used to highlight their occurrence and to minimise their consequences. If the system can operate in more than one mode, this can lead t... View full abstract»

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  • Situational awareness through the interface: evaluating safety in safety-critical control systems

    Publication Year: 1999, Page(s):119 - 124
    IEEE is not the copyright holder of this material | Click to expandAbstract | PDF file iconPDF (609 KB)

    Modern safety-critical control systems are often highly interactive systems situated in dynamic environments. In complex systems such as these, the quality of the information acquired through the interface can contribute significantly to system failure and the design of the human-computer interface can have a profound effect on operator performance and system safety. This paper begins with a brief... View full abstract»

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  • A proposed integrated platform management system design for the RN future surface combatant

    Publication Year: 1999, Page(s):125 - 130
    IEEE is not the copyright holder of this material | Click to expandAbstract | PDF file iconPDF (571 KB)

    This paper attempts to illustrate how the disciplines of human factors design are being applied to hitherto very traditional areas of naval engineering. Human factors engineering is now well established as an invaluable tool in the quest to develop faster and more efficient warships. View full abstract»

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  • The design of modern control centres for the 21/sup st/ century - human factors and technologies

    Publication Year: 1999, Page(s):131 - 136
    IEEE is not the copyright holder of this material | Click to expandAbstract | PDF file iconPDF (581 KB)

    Hong Kong Kowloon-Canton Railway Corporation (KCRC) is dealing with the design, construction and operation of West Rail, a new 30 kilometre railway line that will connect the urban Kowloon with the north-western part of the New Territories with opening scheduled for the end of year 2003. In support of the new railway line operation, new modern control centres will be incorporated in the design. Th... View full abstract»

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