Proceedings Fourth Annual Symposium on Human Interaction with Complex Systems

22-25 March 1998

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  • Proceedings Fourth Annual Symposium on Human Interaction with Complex Systems

    Publication Year: 1998
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    Freely Available from IEEE
  • An eclectic approach to complexity from a human-centered perspective

    Publication Year: 1998, Page(s):4 - 14
    Cited by:  Papers (1)
    Request permission for reuse | Click to expandAbstract | PDF file iconPDF (712 KB)

    The seductive idea of finding commonality in a variety of systems, situations, and organisms with regard to a generic concept of complexity has drawn significant attention from outstanding researchers of diverse backgrounds. In spite of years of research with many papers written there is yet to appear a convergence toward a unified methodology in the multidisciplinary approaches. In particular we ... View full abstract»

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  • The Ecological Expert: acting to create information to guide action

    Publication Year: 1998, Page(s):15 - 27
    Cited by:  Papers (12)
    Request permission for reuse | Click to expandAbstract | PDF file iconPDF (881 KB)

    Technological interfaces often provide restricted access to controlled systems, requiring human operators to compensate by developing and reasoning with internal models. One solution to this problem is to enhance interface displays to provide the operator with an external system model or models. This design approach presumes complete and accurate display models can always be created and also ignor... View full abstract»

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  • Whom (or what) do you (mis)trust?: historical reflections on the psychology and sociology of information technology

    Publication Year: 1998, Page(s):28 - 36
    Cited by:  Papers (1)
    Request permission for reuse | Click to expandAbstract | PDF file iconPDF (496 KB)

    The article presents some reflections on the history of information technology. It use the sundial, the typewriter, the computer, the expert system, and the advanced information processing workstation (AIPW) as case studies to trace changes in the research and development process as it relates to human factors issues. The historical trends involve questions of trust-trust and mistrust of the compu... View full abstract»

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  • Design traceability of complex systems

    Publication Year: 1998, Page(s):37 - 41
    Cited by:  Papers (7)
    Request permission for reuse | Click to expandAbstract | PDF file iconPDF (181 KB)

    The design of complex systems is itself an extremely complex and multi dimensional effort. Through analysis of system goals, operational contexts, and assessment of technologies, the design team develops concepts that support system design requirements. Like the design it supports, the design process is the result of investigation, intuition, tradeoff and decision. Historically however, it is diff... View full abstract»

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  • Using critical incidents to understand the interactions of airline dispatchers with the traffic management system

    Publication Year: 1998, Page(s):48 - 62
    Request permission for reuse | Click to expandAbstract | PDF file iconPDF (480 KB)

    The purpose of the work was to explore various themes central to human interaction with complex socio technical systems. These include the decomposition of roles and responsibilities as a way to deal with the cognitive complexity of working in a dynamic real time environment. If the locus of control is shifted as a result of this decomposition, then access to appropriate information necessary to s... View full abstract»

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  • "As long as I'm in control...": pilot preferences for and experiences with different approaches to automation management

    Publication Year: 1998, Page(s):63 - 72
    Cited by:  Papers (9)
    Request permission for reuse | Click to expandAbstract | PDF file iconPDF (60 KB)

    To date, attempts to eliminate observed problems with human automation interaction have focused primarily on improving system feedback and on modifying operator training. The effects of different forms of human machine coordination on joint system performance have received much less attention. The paper reports on the results of one of the first studies to examine pilots' preferences for and exper... View full abstract»

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  • Pilot mental workload with predictive system status information

    Publication Year: 1998, Page(s):73 - 80
    Cited by:  Papers (7)
    Request permission for reuse | Click to expandAbstract | PDF file iconPDF (160 KB)

    Research has shown a strong pilot preference for predictive information of aircraft system status in the flight deck. However, the mental workload associated with using this predictive information has not been ascertained. The study described, attempts to measure mental workload. In this simulator experiment, three types of predictive information (none, whether a parameter was changing abnormally,... View full abstract»

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  • Human error revisited: some lessons for situation awareness

    Publication Year: 1998, Page(s):81 - 87
    Cited by:  Papers (1)
    Request permission for reuse | Click to expandAbstract | PDF file iconPDF (509 KB)

    Situation awareness (SA) has received increasing exposure over the last decade. However, a universally accepted definition of SA has yet to emerge. This means that there is no clear exposition of the relative importance of the different aspects of SA and of which aspects require further investigation. Similar problems have been previously solved by human error researchers. By reflecting on the sol... View full abstract»

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  • Implications of a control-theoretic approach to human-automation-plant interface design

    Publication Year: 1998, Page(s):90 - 98
    Cited by:  Papers (1)
    Request permission for reuse | Click to expandAbstract | PDF file iconPDF (130 KB)

    The article critically evaluates some of the design guidelines proposed by researchers investigating human automation interaction. A control theoretic framework is proposed to introduce a set of important conceptual distinctions that need to be respected in automation research and design. The framework is applied to a specific topic of recent research focus, modes in aviation automation. Although ... View full abstract»

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  • Human-machine performance configuration for multidimensional and multi-modal interaction in virtual environments

    Publication Year: 1998, Page(s):99 - 111
    Cited by:  Papers (3)  |  Patents (2)
    Request permission for reuse | Click to expandAbstract | PDF file iconPDF (543 KB)

    The paper presents a human machine performance configuration for multidimensional and multi modal interaction in virtual environments. A performer is described as an observer interacting with a virtual environment to extract information in a time critical manner. In the presented research, a performer's multi modal capacity is supported by time scheduling techniques for parallel processing of sens... View full abstract»

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  • Describing the design contributors to mode error

    Publication Year: 1998, Page(s):112 - 115
    Cited by:  Papers (1)
    Request permission for reuse | Click to expandAbstract | PDF file iconPDF (200 KB)

    Although mode error has attracted a great deal of recent interest from those involved with complex systems, the design factors that contribute to this problems are not well understood. We provide an introduction to a modeling framework we use to describe complex, multi modal human machine systems. The modeling approach is based on the statechart formalism, which is an extension of the finite state... View full abstract»

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  • Hands-free input devices for wearable computers

    Publication Year: 1998, Page(s):118 - 123
    Cited by:  Papers (3)  |  Patents (2)
    Request permission for reuse | Click to expandAbstract | PDF file iconPDF (458 KB)

    The advent of wearable computers marks a potential revolution in human-machine interaction and necessitates an expansion of control and display capabilities. Several emerging technologies can provide operators with a variety of new channels for interacting with wearable computers. Enabling technologies use signals from the brain, muscles, voice, lips, head position, eye position, and gestures for ... View full abstract»

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  • Hysteresis in hand-eye coordination

    Publication Year: 1998, Page(s):124 - 130
    Request permission for reuse | Click to expandAbstract | PDF file iconPDF (469 KB)

    A perceptual displacement paradigm is used to explore the dynamic properties of hand-eye coordination. Participants used a computer mouse to trace the outline of a circle that was displayed on a computer monitor. The experimental apparatus introduced a series of rotational displacements to the participant's normal hand-eye coordination. These displacements were similar to the kinds of coordination... View full abstract»

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  • Surgical strike: interface design across task domains

    Publication Year: 1998, Page(s):131 - 136
    Request permission for reuse | Click to expandAbstract | PDF file iconPDF (28 KB)

    To what extent can similarities in the general demands placed on human performance in apparently disparate task domains be used to enhance human-machine interface design in each? How can the "lessons learned" in one area of human endeavour be systematically and successfully applied to another? What is the nature of the information that permits such transfer to occur? These are important questions ... View full abstract»

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  • Toward every-citizen interfaces to the nation's information infrastructure: a National Research Council study

    Publication Year: 1998, Page(s):140 - 144
    Cited by:  Papers (1)
    Request permission for reuse | Click to expandAbstract | PDF file iconPDF (62 KB)

    This paper gives an overview of the highlights from a National Research Council study as seen by its chairman. The aim of the study was to examine the state of the art in human-machine interfaces and the possibility of enabling all citizens to achieve access to the National Information Infrastructure. The report encourages the community to break away from 1960s technologies and paradigms and to se... View full abstract»

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  • Investigating the effects of problem format and task related experience on evidential reasoning

    Publication Year: 1998, Page(s):146 - 154
    Request permission for reuse | Click to expandAbstract | PDF file iconPDF (64 KB)

    Recent studies of human decision-making have criticized traditional decision-making research for using inexperienced participants and "single-shot" judgment tasks with no feedback. These studies, based on naturalistic and adaptive approaches, have suggested that the poor performance typically demonstrated by traditional research is due not to failures on the part of the human, but failures of the ... View full abstract»

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  • Decision support display modeling for digital battlefield

    Publication Year: 1998, Page(s):155 - 159
    Cited by:  Papers (2)
    Request permission for reuse | Click to expandAbstract | PDF file iconPDF (373 KB)

    A decision support display (DSD) was developed as a cognitive aiding tool to support the decision maker in a unstructured, dynamic, uncertain and information-intensive environment. Battlefield information is modeled as a context-dependent and an action-oriented object that adapts to a defined system goal or a mission statement. The DSD philosophy is applied to a graphical display of alternative co... View full abstract»

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  • Cognitive activities and support in debugging

    Publication Year: 1998, Page(s):160 - 169
    Cited by:  Papers (10)  |  Patents (1)
    Request permission for reuse | Click to expandAbstract | PDF file iconPDF (580 KB)

    Features of debugging aids have been currently developed to facilitate the debugging process at times without explicit cognitive considerations. We investigate the design rationale for developing debugging aids and analyze the role of debugging tools available today. By investigating the programmers' debugging process, we analyze the process of debugging and how debugging aids can help programmers... View full abstract»

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  • Pilot performance with mid-flight plan-based display changes

    Publication Year: 1998, Page(s):170 - 181
    Cited by:  Papers (1)
    Request permission for reuse | Click to expandAbstract | PDF file iconPDF (588 KB)

    The paper extends previous experimental results from plan based display design. These results suggested that performance variability depends on an interaction between the methods (or plans) in use and the display with which they are paired. This result implies that displays should change as plans change. To examine the performance consequences of automated display change, the present experiment in... View full abstract»

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  • Need for multi-aspect measures to support evaluation of complex human-computer interfaces

    Publication Year: 1998, Page(s):182 - 191
    Cited by:  Papers (1)
    Request permission for reuse | Click to expandAbstract | PDF file iconPDF (44 KB)

    Inherent to the objective evaluation of a system is the use of evaluative measures. These are metrics or formulas designed to represent one or more aspects of system performance. As the system becomes more complex, it stands to reason that the measures needed to correctly reveal its performance may have to become correspondingly more complex as well. This is particularly evident when the HCl syste... View full abstract»

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  • Human interactions with heterogeneous information sources

    Publication Year: 1998
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    Information seeking using computer based systems is fundamentally an interactive process. Several factors including user's cognitive capabilities and limitations, work domain and task constraints, and the content and form of the electronic medium influence the information seeking process. Advances in computer based systems development must be integrated with a comprehensive understanding of the in... View full abstract»

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  • Modeling information seeking in a corporate environment

    Publication Year: 1998, Page(s):200 - 204
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    Designing effective electronic information systems to support search and retrieval in real world applications is a complex and challenging endeavour. Advances in computer technology must be integrated with a comprehensive understanding of the information seeking and synthesis behaviour in the context of information use. The focus of this research is on developing an understanding of user categorie... View full abstract»

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  • Human-computer anxiety and phobia: a consideration of foundations and interventions

    Publication Year: 1998, Page(s):205 - 208
    Cited by:  Papers (1)
    Request permission for reuse | Click to expandAbstract | PDF file iconPDF (30 KB)

    The expectation that workers at all levels of an organization use computers is growing in many different work cultures. Many complex systems that require human interaction are heavily dependent on advanced computing support. Many problems associated with computer use have come to be classified as "human factor" breakdowns. The area of computer anxiety and computer related fears/phobias, however, c... View full abstract»

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  • Estimating (human) cognitive states in a human-machine system: a fuzzy modeling approach

    Publication Year: 1998, Page(s):209 - 213
    Cited by:  Papers (1)
    Request permission for reuse | Click to expandAbstract | PDF file iconPDF (32 KB)

    A fuzzy model for evaluating and estimating the human operator states in a human machine system is proposed. The major parts of the model consist of subjective evaluation of the human 'perception' of task, the translation of the subjective data to fuzzy membership functions, and the application of an intuitive heuristic to determine the desired operator states. The model efficacy is demonstrated b... View full abstract»

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