IEEE Transactions on Professional Communication

Issue 2 • June 2018

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  • [Front cover]

    Publication Year: 2018, Page(s): C1
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  • IEEE Professional Communication Society

    Publication Year: 2018, Page(s): C2
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  • Tragic Design: The Impact of Bad Product Design and How to Fix It [by Jonathan Shariat and Cynthia Savard Saucier; Book review]

    Publication Year: 2018, Page(s):223 - 224
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  • The Engineering Communication Manual [by R. House, R. Layton, J. Livingston, and S. Moseley; Book review]

    Publication Year: 2018, Page(s):221 - 222
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  • Table of Contents

    Publication Year: 2018, Page(s): 115
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  • Users’ Personal Conceptions of Usability and User Experience of Electronic and Software Products

    Publication Year: 2018, Page(s):116 - 132
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (1159 KB) | HTML iconHTML

    Research problem: Despite the abundance of research into usability and user experience (UX), there is still debate about the relationship between both concepts. The user perspective is under represented in all discussions. This study examines the personal conceptions that users of electronic and software products have of usability and UX. Research questions: 1. How do users of electronic and softw... View full abstract»

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  • Establishing a Territory in the Introductions of Engineering Research Articles Using a Problem-Solution Patterns Approach

    Publication Year: 2018, Page(s):133 - 150
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (3253 KB) | HTML iconHTML

    Background: Swales's Create a Research Space (CaRS) is a popular model for writing research article (RA) introductions. CaRS prescribes three broad moves-establishing a territory, establishing a niche, and presenting the present work. This study assesses the applicability of a problem-solution patterns (PSP) approach to facilitate Move 1 in CaRS by analyzing RAs in materials science and engineerin... View full abstract»

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  • How Do Employees in Different Job Roles in the Insurance Industry Use Mobile Technology Differently at Work?

    Publication Year: 2018, Page(s):151 - 165
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (1813 KB) | HTML iconHTML

    Background: In Taiwan, the insurance industry has the highest willingness and the largest budgets to implement mobile technology. Companies must continuously monitor, evaluate, and redesign the mobile IT infrastructure during implementation because when employees gain more experience with using mobile IT to support work tasks, they present their preferences and progressive needs. Therefore, explor... View full abstract»

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  • Automation of Quality Reports in the Aerospace Industry

    Publication Year: 2018, Page(s):166 - 177
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (1667 KB) | HTML iconHTML

    Background: This document describes the implementation of an automated document-generation process for the creation of software-quality reports compliant with the European Cooperation for Space Standardization (ECSS) standards. Research statement: We propose a solution for the generation of technical documents that collect and aggregate data from different sources. In addition, we analyze the feas... View full abstract»

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  • Understanding Virtual Reality: Presence, Embodiment, and Professional Practice

    Publication Year: 2018, Page(s):178 - 195
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (775 KB) | HTML iconHTML

    Introduction: Virtual reality (VR) has gained popularity across industries for its ability to engage users on a level unprecedented by print or 2-D media; however, few guidelines exist for the use of VR technologies in technical and professional communication (TPC) curricula. To address this need, this experience report details the study of a recognizable and adopted set of VR devices to promote u... View full abstract»

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  • Implementing Usability Testing in Introductory Technical Communication Service Courses: Results and Lessons From a Local Study

    Publication Year: 2018, Page(s):196 - 205
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (1385 KB) | HTML iconHTML

    Introduction:This case study examines students' and instructors' experiences with usability testing in technical communication service courses.Research questions:1. What prior experience do students and instructors have with usability testing? 2. What are their challenges with implementing usability testing in technical communication courses? 3. What are their recommendations for improving their e... View full abstract»

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  • Collaborating With Writing Centers on Interdisciplinary Peer Tutor Training to Improve Writing Support for Engineering Students

    Publication Year: 2018, Page(s):206 - 220
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (1625 KB) | HTML iconHTML

    Introduction: Faculty members have little time and usually lack expertise to provide writing feedback on lab reports. Sending students to a writing center, an existing resource on virtually all college campuses, could fill that gap. However, the majority of peer writing tutors are in nontechnical majors, and little research exists on training them to provide support for engineering students. Resea... View full abstract»

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  • IEEE Professional Communication Society Information

    Publication Year: 2018, Page(s): C3
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  • IEEE Professional Communication Society Information

    Publication Year: 2018, Page(s): C4
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Aims & Scope

The IEEE Transactions on Professional Communication is a peer-reviewed journal devoted to applied research on professional communication--including but not limited to technical and business communication. It has been published since 1957 by the Professional Communication Society of the Institute of Electrical and Electronics Engineers (IEEE).

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Meet Our Editors

Editor-in-Chief
George F. Hayhoe
Mercer University School of Eng.