IEEE Transactions on Professional Communication

Issue 4 • Dec. 2018

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  • Front Cover

    Publication Year: 2018, Page(s): C1
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  • IEEE Professional Communication Society

    Publication Year: 2018, Page(s): C2
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  • Table of Contents

    Publication Year: 2018, Page(s): 351
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  • Introduction to the Special Issue: Data-Driven Approaches to Research and Teaching in Professional and Technical Communication

    Publication Year: 2018, Page(s):352 - 355
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  • Locating and Describing the Work of Technical Communication in an Online User Network

    Publication Year: 2018, Page(s):356 - 371
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    Background: Online user networks are important points of contact for users who seek help from their peers rather than documentation. Literature review: The appeal of online user networks coincides with and seems connected to growing user interest in topicalized and tailored content, the production of which is inconsistent with the “craftsman” model of technical communication. Studies of online use... View full abstract»

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  • Exploring an Ethnography-Based Knowledge Network Model for Professional Communication Analysis of Knowledge Integration

    Publication Year: 2018, Page(s):372 - 388
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    Research problem: In contemporary knowledge-intensive spaces, workers often team with experts from different disciplinary backgrounds and different geographic locations and, thus, they face the challenge of integrating knowledge in their work. When modeling how communication can be improved in these circumstances, previous studies have often relied on social network analysis to understand the aggr... View full abstract»

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  • Hand Collecting and Coding Versus Data-Driven Methods in Technical and Professional Communication Research

    Publication Year: 2018, Page(s):389 - 408
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    Background: Qualitative technical communication research often produces datasets that are too large to manage effectively with hand-coded approaches. Text-mining methods, used carefully, may uncover patterns and provide results for larger datasets that are more easily reproduced and scaled. Research questions: 1. To what degree can hand collection results be replicated by automated data collection... View full abstract»

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  • More Than a Feeling: Applying a Data-Driven Framework in the Technical and Professional Communication Team Project

    Publication Year: 2018, Page(s):409 - 427
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    Introduction: Group projects are a common pedagogical tool for technical and professional communication courses. These projects provide students with valuable learning experiences that they would not otherwise receive working individually. However, student group projects come with some unique challenges, such as unequal distribution of work, unequal levels of learning, and perceptions of fairness.... View full abstract»

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  • Introducing Fireant: A Freeware, Multiplatform Social Media Data-Analysis Tool

    Publication Year: 2018, Page(s):428 - 442
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    This paper introduces a new social media data-analysis tool called FireAnt that allows technical and professional communication researchers, instructors, and students to easily collect, analyze, and visualize social media communication.Problem:Currently, most social media analysis is carried out using custom computer scripts written in programming languages such as Python and R. Although these cus... View full abstract»

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  • Introducing IEEE Collabratec

    Publication Year: 2018, Page(s): 443
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  • Expand Your Network

    Publication Year: 2018, Page(s): 444
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  • 2018 Index IEEE Transactions on Professional Communication Vol. 61

    Publication Year: 2018, Page(s):1 - 6
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  • IEEE Professional Communication Society Information

    Publication Year: 2018, Page(s): C3
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  • IEEE Professional Communication Society Information

    Publication Year: 2018, Page(s): C4
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Aims & Scope

The IEEE Transactions on Professional Communication is a peer-reviewed journal devoted to applied research on professional communication--including but not limited to technical and business communication. It has been published since 1957 by the Professional Communication Society of the Institute of Electrical and Electronics Engineers (IEEE).

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Meet Our Editors

Editor-in-Chief
George F. Hayhoe
Mercer University School of Eng.