IEE Colloquium on Human, Organisational and Technical Challenges in the Firm of the Future

11-11 March 1996

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Displaying Results 1 - 6 of 6
  • Motivating staff in times of change

    Publication Year: 1996, Page(s):1/1 - 1/4
    IEEE is not the copyright holder of this material | Click to expandAbstract | PDF file iconPDF (230 KB)

    Barclays Bank, like any other organisation, has to survive and flourish in an increasingly difficult environment. If businesses are to prosper in these circumstances, the commitment and motivation of staff is a key feature. The importance of these factors is recognised in the organisational improvement model of the European Quality Award, which is an important conceptual structure in helping drive... View full abstract»

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  • Vision and transition management

    Publication Year: 1996, Page(s):2/1 - 2/4
    IEEE is not the copyright holder of this material | Click to expandAbstract | PDF file iconPDF (235 KB)

    The firm of the future will be severely challenged on many fronts, both internal and external. The only meaningful options open to senior management are to improve the ability of their people, organisation and technologies to react rapidly, appropriately and cohesively to the challenges as they arrive. The ideal organisation will encourage freedom of discussion, decision making and action at the l... View full abstract»

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  • Corporate changes which involve information and communication technology

    Publication Year: 1996, Page(s):3/1 - 3/5
    Cited by:  Papers (1)
    IEEE is not the copyright holder of this material | Click to expandAbstract | PDF file iconPDF (370 KB)

    This paper is concerned with understanding the nature of complex programmes of organisational and technical change, and indicating some approaches to managing change that will allow managers and employees to address not only the inherent complexities but the fact the those affected by change experience losses as well as gains. It is intended as a contribution towards illuminating what is happening... View full abstract»

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  • Description of a strategic partnering engagement

    Publication Year: 1996, Page(s):4/1 - 4/5
    IEEE is not the copyright holder of this material | Click to expandAbstract | PDF file iconPDF (457 KB)

    Whilst telecommunication and computing technology (TCT) is considered to be an important factor in the forces both necessitating and enabling the quest for new forms of organisation, there is another, paramount, key to the attainment of these new forms and levels of performance. Without the recognition and fostering of the appropriate personal and organisational attitudes and operating principles,... View full abstract»

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  • SOCRATE: an implementation debacle

    Publication Year: 1996, Page(s):5/1 - 516
    IEEE is not the copyright holder of this material | Click to expandAbstract | PDF file iconPDF (648 KB)

    SOCRATE is a modified computerized reservation system based on SABRE, the original version built and used successfully by American Airlines. SNCF bought it for 1.3 billion Francs in 1989, with an expected yearly return on investment of 600 million Francs. The main purpose of introducing SOCRATE was to accommodate the expected huge increase in French railway traffic: 140 million reservations were e... View full abstract»

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  • Minimising the risks of ICT failures having catastrophic consequences

    Publication Year: 1996, Page(s):6/1 - 6/4
    IEEE is not the copyright holder of this material | Click to expandAbstract | PDF file iconPDF (288 KB)

    The intertwining of complex information and communication technologies with deep business, organisational and social changes means that major IT-based information systems are bound to fail at some time. It is senior management's responsibility to ensure that the number of failures and their consequences are minimised. In order to do this, managers must understand and address the vital factors affe... View full abstract»

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