Challenges in Deploying Telework: Benefits and Risks for Employees

Based on research into the impacts telework has on employees, this chapter aims to report on the challenges of deploying telework within work organizations. After defining telework and the situations it covers, it discusses both the benefits and the constraints associated with this mode of work. In view of the difficulties and risks identified in the scientific literature in this field, the chapter reports on the stages that are likely to mark out the approaches to the deployment of telework in work structures. Preventing the potentially deleterious effects of telework requires a major transformation of the organizational culture. It requires the development of managerial policies and practices, the redefinition of work efficiency and performance evaluation processes and the evolution of the representations conveyed about teleworkers. The creation of spaces for dialogue and collective decision‐making is an effective way of achieving these objectives.