10 Creating Management Processes Built for Change

The word "agility" has entered the business lexicon like few other terms in recent memory.
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Today's strategists extol the importance of strategic agility and resilience. IT professionals talk about the need for agile software development. Yet even as agility is mentioned more often and in more management contexts,
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we believe that the core concept is misunderstood. Agility refers to an organization's ability to make timely, effective, and sustained changes that maintain superior performance.
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