The Internet of Postal Things: Making the Postal Infrastructure Smarter1

Sensor technologies could be applied to the vast and rich postal infrastructure to create an Internet of Postal Things (IoPT). An IoPT could increase efficiency, lower costs, generate revenue, and improve customer service. It would benefit both the Postal Service and its customers.This chapter discusses applications and implementation challenges in four key categories:
Transportation and logistics – sensors on postal vehicles to increase efficiency through predictive maintenance, fuel management, and real‐time dynamic routing Smart postal buildings – sensors to not only increase security and reduce energy consumption but also improve customer convenience Neighborhood services – sensors on postal vehicles, carrier devices, and mailboxes that could perform tasks useful to local authorities Enhanced mail and parcel services – applications such as the connected mailbox, providing greater customer convenience, and increased postal efficiency.