Ten ways to improve usability engineering — Designing user interfaces for ease of use

This paper discusses 10 methods for improving a product's or service's ease of use. These methods can benefit not only human-factors engineers, but also project managers and system developers. The methods are general user-interface (UI) principles that engineers and designers have applied to many projects with excellent results. These methods demonstrate proven techniques for ensuring effective UI design. Although each one is important, the extent to which designers apply them to individual projects depends on many variables. These variables are also discussed. Not all UI issues can be resolved simply and easily, but the 10 methods presented in this paper will help to improve usability and end-user acceptance.