Evaluating Artificial Intelligence for Legal Services: Can “Soft Law” Lead to Enforceable Standards for Effectiveness?

Artificial intelligence (AI)
is poised to transform legal services, legal systems, and the law itself. The use of AI and other technologies for legal-services delivery could generate tremendous benefits for individuals, businesses, governments, and society, expanding access to law and justice for everyone. Unfortunately, lawyers and regulators around the globe have been slow to embrace innovation and technology. One obstacle to AI adoption has been a lack of evaluation of the safety and effectiveness of AI for legal services.