Merryl gross, information architect: From cockpits to clinics, user experiences can mean life or death - [Careers]

For kidney patients who do their own dialysis at home, nurses must review information data gathered during a treatment session. “These nurses need to know quickly when there is a problem like peritonitis, which can kill a patient in a day—but not be overwhelmed with alerts and messages,” says Merryl Gross, an information architect and senior UX Designer for Fresenius Medical Care North America. The company's Web-based software for clinics and nurses who are responsible for dialysis and other services needs to be carefully crafted. It has to display information in a way that draws nurses' attention to both immediate and long-term problems, without being confusing or overwhelming.