Requirements Engineering Method for Infrastructure Automation and Cloud Projects

Digitalization is progressing at a rapid pace worldwide. This also has a direct impact on Netcloud and its customers. In order to provide services faster and more flexible, automation tools and cloud solutions are used to support the IT. The company Net-cloud has, therefore, set up a selected team that mainly takes care of automation projects for customers and supports them in their implementation. Since these projects are always new, resource-intensive and innovative, the planning and implementation of automation projects are very demanding. This leads to problems and challenges in requirements engineering. An extensive literature review has shown that there are numer-ous cloud computing frameworks and methods, but none that take the view of the service provider and consider the implemen-tation respectively. This paper closes this gap by developing a new requirements engineering methodology for automation and cloud projects. After an evaluation, the most suitable requirements elicitation techniques were combined in an iterative method. This method is characterized by the fact that the iterations and the mix of elicita-tion techniques (i.e. interview, workshop, survey and reuse) re-peatedly check the requirements for being up-to-date, complete, and feasible. This allows a step-by-step approach for the devel-opment of the desired product or service.