Adapting Software with Affective Computing: A Systematic Review

Strategies aimed at keeping the user's interest in using computer applications are being studied to provide greater user engagement, and can influence how people interact with computers. One of the approaches that can promote user engagement is Affective Computing (AC), based on the premise of recognizing the user's emotional state and adjusting the computer application to respond to such state in real-time. Although it is a relatively new area, over the past few years many research works have investigated the use of AC in various activities and objectives. To provide an overview on the use of AC in computer applications, this article presents a systematic literature review based on available articles on the main scientific databases of the Computer Science area. The main contribution of this review is the analysis of different types of applications. Based on the 58 articles analyzed, the main emotion recognition techniques and approaches to the adaptation of computer applications, as well as the limitations and challenges to be overcome were compiled. Our conclusions present the limitations and challenges still to be overcome in the area of automatic adaptation of computer applications by means of AC.