Consolidating Orders in a Crowdsourcing Delivery Network

In this study, we explore the effects of consolidating orders on a crowdsourcing baggage delivery company. We use an empirical study of customers' preferences, a benchmarking study of pricing models, and an optimization tool for consolidating orders to show that a crowdsourcing strategy that includes order consolidation provides a competitive advantage to companies offering baggage delivery services. As order consolidation enhances the efficiency of the transportation network, drivers can increase revenue, and customers can save on the cost of delivering goods. Statistical analysis and numerical experiments are conducted to support these findings.