Reliability and acceptability of an online decision support system for the self-selection of assistive technologies by older Canadians: a research protocol

Over 1.1 million older Canadians use assistive technologies (ATs) defined as devices that help to improve or maintain the functional capacity or participation of an individual. Rising demands, geographic spread of potential users, and the lack of community rehabilitation services (e.g., occupational therapy) are problematic factors for the provision of ATs. New approaches have to be developed to empower older adults and their caregivers in the self-selection of ATs. Information and communication technologies represent a promising avenue to address this gap. An online decision support system (DSS) for the self-selection of ATs called SmartAssist (available on platforms such as desktop computers, tablets, and smartphones) was developed in the United Kingdom. A study is currently underway to adapt this tool to the Canadian context, validate it and explore its acceptability by potential users and by other stakeholders. This paper will present how the test-retest reliability and the usability of this DSS will be assessed and how its acceptability will be explored.