Socio-technical considerations for enterprise system interfaces in Systems of Systems

The inclusion of humans in the systems comprising the System of Systems (SoS) mean that the boundaries of the SoS become fuzzy, and the interfaces become more complicated. Two particular issues are discussed; incompatibilities between organisations at the interfaces, requiring some changes to the ways companies operate; and incomplete information, requiring integrity of behaviour to enable trust to replace knowledge. As a consequence, some tool requirements for design and sustainment of SoS are outlined.