Quality upsizing-a concept whose time is here

The quality movement has significant lessons. The issue now is to apply our learning from these lessons to a recovery from downsizing and rightsizing. A concept called quality upsizing is suggested. Upsizing is more than the opposite of downsizing. What business/industry needs is to position itself for the future. In a global economy with deregulation facing many industries, re-engineering and downsizing address near term issues, but are the processes the right processes for the future? Are the attitudes and motivations of employees and management congruent? Quality upsizing requires a shift from reactive to proactive management, insightful leadership, and a culture that restores trust, loyalty and pride in one's company. Upsizing does not necessarily mean more people, it means doing the right things to take an organization forward, to meet the needs of an expanding marketplace, in a world class competitive environment, while delivering even higher levels of quality.