How to Build an Informative Workspace? An Experience Using Data Collection and Feedback

Several works on agile methods discuss the use of team's workspace for displaying relevant information. The management of an Informative Workspace (IW) is a challenging task as it can involve many different subjects such as team adaptability, continuous reflection, workspace layout, human cognition, usability, etc. Our paper explores the IW management and it is divided in two phases. The first phase describes a data collection performed on 8 agile teams in order to identify valuable aspects on managing an IW based on their experiences. We proposed a series of suggestions to the teams in order to improve their current context using their IW and we gathered the feedbacks. This process leds to a set of seven heuristics for managing an IW. On the second phase, in order to reinforce the heuristics validity, a five point Likert scale survey was applied resulting mostly in positive evaluations. At the end of these two phases, we associate the seven proposed heuristics, when possible, to available considerations on other agile community references.