Assessing the business value of RFID under uncertain conditions

Radio Frequency Identification (RFID) and other wireless technologies are currently transitioning from proto-type application towards real productive systems. Possible investments into these new technologies must meet economic criteria and generate a certain business value. Anyhow, estimating all cost factors and saving opportun-ities is difficult due to uncertainty in input data. This paper presents a review of current approaches to determine the business value of RFID systems. Moreover, it points out the most important factors that influence the busi-ness value and proposes additional concepts to handle uncertainty in the calculation of the business value of an RFID system.