The AMiGO-Mob: Agent-based middleware for group-oriented mobile service provisioning

In order to increase profit and remain competitive on the telecommunication market, telcos must introduce new types of services. Nowadays, basic mobile services are insufficient for an average user: advanced services include combination of entertainment and information content, and as such require greater personalization. The future of mobile communications is directed towards creating systems aware of user preferences, mobile device capabilities, and communication context. Such systems will enable telcos to use new approaches in service provisioning (e.g., dynamic user group formation can enhance provisioning of group-oriented services). This paper presents how using Semantic Web and software agent technologies can help improving telecommunication processes: we propose AMiGO-Mob middleware for enhancing group-oriented mobile service provisioning.