Automation is a 10-Step Competitive Necessity

Incredibly, many executives still believe that the adoption of artificial intelligence (AI) and machine learning (ML) will be relatively slow.1,4 This miscalculation is potentially threatening to a company's very existence. Business models and processes will change radically as AI and ML continue to strengthen. It is a business-technology trend that is undeniable and unstoppable. Predictions about the “The Future of Work” and the “4th Industrial Revolution” reduce AI and ML to a single word: automation. In addition to the other application areas of AI and ML, companies that embrace automation will win; those that do not will lose. The automation arms race has already begun. New business models and countless business processes will be automated to save money and make money—the perfect twin metrics. Lagging here will force an expensive catch-up strategy (where nothing good ever happens).