Multilingual medical dialog system developed as smartphone/tablet application

Along with the concomitant rise in foreign residents in Japan has come the need to improve understanding at several social levels. The need for clear communication is most immediate in the area of the emergency or health care fields. Several types of apps exist that can be used to assist with communication between Japanese medical staff and foreign patients. However, there are problems with ease of use. This study asked 34 subjects to evaluate three types of touch designs with the “ExLanguage Nurse” to improve the usability of such multilingual apps. Results indicate that touch designs on the apps are related to ease of usability.