Human Factors in Software Engineering

The study of human factors ranges across a continuum from the philosophical meaning of the nature of work to the details of optimal screen design. The product and process aspects of this study greatly influence the acceptance of the product by the user and the cost of development. The details of human factor design for end users have received the most attention, perhaps because of the work of pioneers like Henry Dreyfuss at Bell Laboratories whose elegant design of everyday things enriches our lives, Alan Kay who made computers comprehensible to non-programmers and Steve Jobs whose iPod was the hot 2004 product.

A Click in the Right Direction

Managing Things, Managing People

Knowledge Workers

Collaborative Management

FAA Rationale for Human Factors Design

Reach Out and Touch Something

System Effectiveness in Human Factors Terms

What to Look for in COTS

Simple Guidelines for Managing Development

How Much Should the System Do?

Screen Icon Design

Short- and Long-Term Memory

Emerging Technology

Pleasing the Client by Pleasing the Developers

The Bell Laboratories Philosophy

So You Want to Be a Manager

Additional Problems

Structured Programming

UP and UML

Class Diagram

Measuring Complexity

Coding Styles

Team Coding

Code Inspections

A Must Read for Trustworthy Software Engineers

Coding for Parallelism

Threats

Additional Problems