CMDB Implementation Approaches and Considerations in SME/SITU's Companies | IEEE Conference Publication | IEEE Xplore
Scheduled Maintenance: On Monday, 30 June, IEEE Xplore will undergo scheduled maintenance from 1:00-2:00 PM ET (1800-1900 UTC).
On Tuesday, 1 July, IEEE Xplore will undergo scheduled maintenance from 1:00-5:00 PM ET (1800-2200 UTC).
During these times, there may be intermittent impact on performance. We apologize for any inconvenience.

CMDB Implementation Approaches and Considerations in SME/SITU's Companies


Abstract:

ITIL (information technology infrastructure library) is the most widely used IT framework in organizations. This de-facto standard is a service-based IT-framework that ai...Show More

Abstract:

ITIL (information technology infrastructure library) is the most widely used IT framework in organizations. This de-facto standard is a service-based IT-framework that aims to improve the quality of organizational services. The core of this framework is configuration management that includes configuration management data base (CMDB) to record, update and trace all assessed activities and information in the organization. However, ITIL implementation faces some challenges especially when it effects on culture, attitudes and processes in the organization. One major part of this implementation is related to CMDB implementation. There are several major approaches to implement this repository in organizations. This paper, at first describes ITIL infrastructure and then highlights major approaches and its challenges to implement CMDB in the SME companies.
Date of Conference: 25-29 May 2009
Date Added to IEEE Xplore: 12 June 2009
ISBN Information:

ISSN Information:

Conference Location: Bundang, Indonesia

Contact IEEE to Subscribe

References

References is not available for this document.