Readiness, Challenges, and Satisfaction in the New Paradigm of Teaching and Learning: An E-Learning Evaluation

Various educational institutions around the world have undergone a paradigm shift from onsite to online teaching-learning due to the COVID-19 pandemic. The shift has propelled both educators and learners to adapt to technology in a new learning environment. Educational institutions have likewise partnered with different tech companies for instructional delivery. This paper intends to investigate the teachers' readiness in delivering e-learning; the depth of learners' e-learning experience; the challenges encountered in e-learning, and the satisfaction of teachers and learners on the practices implemented using various e-learning dimensions. The study reveals that online teaching experience, readiness in implementing e-learning, practices on various e-learning dimensions and challenges encountered in e-learning have a positive impact on the evaluation of e-learning effectiveness. Further, online learning experience and implementation of e-learning satisfaction have positive relationships to the evaluation of e-learning effectiveness. In both teachers' and learners' perspectives, the challenges encountered in e-learning bear a negative impact. It was also found that there is no significant difference between the teachers' and learners' evaluation of e-learning effectiveness. Through the findings, e-learning implementation will be enhanced along the areas of policy development, staff training, infrastructure upgrade, and learner support.