User Experience Analysis of the FutureMe Website using the User Experience Questionnaire (UEQ)

The “FutureMe“ website is a website for sending letters to the future that has a system for writing letters to yourself or other people for a predetermined period in the future. The “FutureMe“ website also contains several collections of letters from other people who are anonymous and contain inspiring emotional messages. In the process of developing the “FutureMe“ website, it is necessary to measure the User Experience (UX). UX measurement is important to do to measure whether FutureMe has met the experience dimensions for users and whether it can be used properly. In this study, we will try to measure and analyze how UX is related to some of the features on the “FutureMe“ website. In conducting UX research on the “FutureMe“ website, the research instrument used was the UEQ (User Experience Questionnaire) or commonly known as the questionnaire technique. The choice of a questionnaire to measure UX on the “FutureMe“ website is because it is very efficient and fast. In this study, we managed to measure the features of the “FutureMe“ website and show what UX dimensions should be evaluated to improve UX on the “FutureMe“ website. The results showed that the website UX system “FutureMe“ excels in the Stimulation scale dimension with a total mean value of 1,492, while Perspicuity is the dimension with the lowest total mean value of 0,980.