An Evaluation of Human Capital Module of SAP System with Unified Theory of Acceptance and Use of Technology (UTAUT) Method: A Case Study

This study's purpose is to do an evaluation of SAP Enterprise Resource Planning (ERP) system, spesifically for the Human Capital Resource (HCM) module, in order to asess the adoption the system for PT.XYZ, a private banking company in Indonesia. The module focused on both the Employee & Manager Self Service (ESS & MSS) systems. In this study, Unified Theory of Acceptance and Use of Technology (UTAUT) was used tas the method to test the relationship between the variables. These variables consist of: Performance Expectancy (PE), Effort Expectancy (EE), Social Influence (SI), and Facilitating Conditions (FC). Data collection is using questionaire from total 55 respondents, who were users that usess ESS and MSS module, by using Roscoe sampling. The data was analyzed by linear regression method and using SmartPLS. The analysis shows all hypotheses in this study have a positive and significant effect.