The Implementation and Impact of Gamification on User Engagement and Acceptance of Mobile Personal Health Record Application

Health issues is still a serious problem in the world, including in Indonesia. One of the leading causes of death in Indonesia are related to health problems. To reduce the risk of health issue is to adopt a healthy lifestyle; however, the currently Indonesian people have a low health awareness. This study aims to develop a mobile personal health record (mPHR) application by applying gamification concept. The requirements for mPHR are taken from the Ministry of Health's Healthy Community Movement program. The application was tested on 64 respondents over three days: 32 of the respondents used gamification applications and 32 used non-gamification applications. After three days, the user was given a questionnaire regarding user engagement and acceptance. The mPHR application implements 10 use cases that can monitor users' healthy lifestyles and implement gamification elements, such as points, progress bars, feedback, leader boards, and badges. The analysis of the questionnaire showed that respondents who participated in this study had engaged with and accepted the mPHR application. This study can be used as a guide for governments and mobile health application developers in developing adequate mPHR to promote healthy living.