Unfortunately, Your Task Allocation is in Need of Improvement

This study investigates whether the informative content of negative robot feedback influences perceived adequacy of feedback and willingness to improve decisions made during an allocation task. For this purpose, 153 subjects received feedback from a robotic co-worker after an allocation task, which provided either process-level information, task-level information, self-regulation information, or person-specific feedback. As the results of this study indicate, negative robot feedback that is related to the task and contains information about the current progress and potentials for improvement is perceived as more appropriate and leads to a higher willingness to improve than feedback which is neither informative nor specific regarding the handled task.