Developing a Smart Hotel Management System based on Process Data Collection and Optimization Algorithm

In view of the problems that traditional hotel management and service quality are easily affected by service personnel, and the check-in and check-out procedures are cumbersome, a smart hotel management system based on the combination of IoT and artificial intelligence technology is developed. First, process data collection is used to decompose it into relatively independent Sub-projects, and then use the design structure matrix to express the relationship between the sub-projects, and use the corresponding algorithm to identify the iterative relationship, which provides a feasible idea for project planning and process monitoring. Networking technology realizes centralized control and management of access control and hotel equipment, realizes unmanned service in the whole process from check-in to check-out, and improves efficiency by 7.8%.