Software testing framework for ERP systems based on agile development

Successful Enterprise Resource Planning (ERP) implementation requires expert resources, proper integration with existing systems, adequate customization, and a robust project execution methodology. Taking these factors into consideration, this research deployed a hybrid agile approach and developed a framework to improve software testing and validation during ERP implementation. The proposed framework is applied to a case study involving Omantel's ERP implementation with Oracle, to resolve the challenges that led to delays in the delivery of the ERP system. The application of the proposed approach involved addressing particular issues faced by the organisation, by applying specific phases of the proposed software testing and validation model. Apart from being a completely theoretical model the limitations of the proposed framework include its inability to completely resolve certain fundamental incompatibilities with legacy systems. This study recommends future research to validate and improve the proposed framework by applying it to a real-world organization.