Human-Centered Software Design for Knowledge-Based Processes

At the global level, too much information is rapidly overwhelming individuals. The main challenge is how to adapt digital technologies to human thinking without digital stress. If the interaction between a computer and a human is understood as a relationship between two powerful processors, the weakest point of the technology is the issue of how to improve the flow of information from a person to the computer. The aim of this paper is to present an alternative knowledge-based software design and a suitable IT infrastructure for applying a non-relational database paradigm for this purpose. In this context, the technological approach uses so-called “virtual knowledge” can help individuals and knowledge workers to achieve better knowledge processing. The human-centered “all-in-one” supporting computing system presented here can be universally applied to support any knowledge-based process and can replace numerous other software that individuals would need to use for the same activities (e.g., teaching and learning, self-study, research, publishing, cloud/offline interaction, personal knowledge management).