A Year Into the Pandemic: a Passenger Perspective on its Impact at Paris-Charles de Gaulle Airport

The COVID-19 pandemic has profoundly affected the air transportation system, its structure, its reliability, and its dynamics. Passengers have in turn significantly adapted their behavior. Through a case study at Paris-Charles de Gaulle airport, the present paper examines the new traffic network, the fact that delays remain high despite a drop in flight volume, the significant decrease in aircraft load factors and the change in passenger behavior at the airport.