UX Validation of Village Administration Information System Using User Experience Questionnaire (UEQ) and Usability Testing

Most of the conventional administrative service systems in Indonesia have been transformed into online services. In addition to improving the administrative process, online services also help managers to make data management better and safer. However, the development of online information systems has not been evenly distributed and is still centered on certain areas. Thus, an administrative information system platform is needed on the village level government. The information system which is commonly used and has high flexibility is a website. Based on a survey conducted by Statista Indonesia, smartphone users in Indonesia would be increased by 25% for the next 5 years. So that the development of a flexible and easily accessible website by various groups is the right solution. To develop a website that can be implemented among rural communities, a system testing framework is needed in the case to represent the extent to which the performance of the system conforms to user needs. Several frameworks that can be used are the User Experience Questionnaire (UEQ) and Usability Testing.