BetterEyes: The Desirable and Convenient Way of Eye Care Based on a User-centered Design Approach with Gamification

digital eye strain is a combination of eye or vision problems associated with the use of digital screens. In addition, DES can reduce productivity and quality of life. Basically, DES is caused by the high intensity use of digital screens. Since the spread of COVID-19 increased in Indonesia, the duration of using digital screens has increased dramatically, which increases the risk of DES. Currently, there are many eye health apps in the community. However, existing apps still cannot meet their goals and needs, especially helping to maintain their motivation for eye health. Therefore, BetterEyes is designed with a user-centered design approach with gamification to keep them motivated. Survey research and user interviews were conducted to understand their behavior and problems. Usability testing are conducted in each iteration to evaluate the usability goals (effective to use and easy to learn) and user experience goals (motivating). The results in the last iteration showed the prototype designed was effective (100% completion rate), easy to learn (SEQ score 6.7 out of 7), and motivating (IMI score 6.09 out of 7). In addition, the overall usability aspect of the prototype is also categorized in the acceptable with an A score (SUS score 97.5 out of 100). Based on these results, it can be concluded that the designs are able to meet the goals and needs of the users in protecting their eyes from DES.