Design of diagnosis service system for self-driving vehicles - Learnings from the driver’s role today | IEEE Conference Publication | IEEE Xplore

Design of diagnosis service system for self-driving vehicles - Learnings from the driver’s role today


Abstract:

The drivers play an essential role in detecting and handling vehicle faults, and they are an important actor in the diagnosis service system. When developing self-driving...Show More

Abstract:

The drivers play an essential role in detecting and handling vehicle faults, and they are an important actor in the diagnosis service system. When developing self-driving vehicles, exploring the driver’s role could create knowledge regarding the reconsiderations needed when designing a diagnosis service system with no driver present. The aim of this paper is to increase the understanding of the driver’s role in fault detection and troubleshooting and how a control tower can support self-driving vehicles. A service design research study has been performed. Based on semi-structured interviews and a workshop, a system map, information flowchart, and decision-making process have been developed. Furthermore, a scenario is used to exemplify how a control tower can support a diagnosis service system for self-driving vehicles. Finally, examples are given to show how a control tower operator can replace actions and decisions that are currently handled onboard the vehicle by the driver.
Date of Conference: 15-17 October 2021
Date Added to IEEE Xplore: 24 November 2021
ISBN Information:
Conference Location: Nanjing, China

Funding Agency:


References

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