Development and Evaluation of Innovative Service Design Based on RFID Tag in medicine's Safety Applications and Recycling

The aging population in Taiwan increases over the years. Medicine has become an indispensable item within the elderly and their family. However, they may not notice the use period and remember the placement of those medicines. Furthermore, improper handling of Pharmaceutical waste also caused pollution problems. Hence, our team designed a service based on the concept above, which contains an RFID reader combined with medicines ID, and a background cloud database system. The App will several functions such as reminding the medicine expiration date, prevent ingestion, provide medicines’ location, remind them to take medicine regularly, and medicine recycling functions. Moreover, through the Kano model questionnaire, we understand customer satisfaction and needs.