The Quality Assurance System and Teacher Support for the Online Live Model of Teaching during the Covid-19 Pandemic

When, at the beginning of the summer semester of the academic year 2019/2020, the COVID-19 pandemic took a swing in the whole world, Croatia was no exception. The teachers and students were instantly forced to adapt to the remote model of teaching. At Algebra University College, online classes were conducted through the Online Live Model of teaching, which not only required students' adaptation, but also posed challenge to the teachers. Teachers had the support of the higher education institution through professional services, such as technical support, but also the department for supporting the quality of teaching. A survey was conducted, based on teachers' feedback, to maintain the quality of teaching and detect the endangered segments of teaching, with 78 participating teachers and assistants. The main objectives are defined as detection of the level of teaching quality and teaching segments that are most endangered in this model of teaching. The results of the research showed that although teachers consider the quality of teaching to be adequate in the given circumstances, they consider interactivity and active participation as the most endangered segments in the Online Live Model of teaching.