Unregistered Activity Inspection in the Customs Administration Business Model in Croatia

Every organization has certain objectives which are utilized to define desired achievements or states. Ways of obtaining said objectives are defined by plans. This paper shows an activity plan pertaining to the conduction of inspection of unregistered business activity in the Customs Administration of Republic of Croatia. The entire inspection process is divided into sub - processes and activities it's comprised of. The inspection process is demonstrated using a ‘BPMN’ notation. Objective of this paper is to design an unregistered activity inspection model which can then be directly applied and which can, furthermore, demonstrate how an organization can improve its existing unregistered activity inspection processes by utilization of good management, planning and organization of available resources. Our aspiration is to create a process which contributes to better and more efficient labor results as well as to satisfaction of all process participants, but can also decrease the time necessary for control during inspection conduction, as well as result quantification. This new unregistered activity inspection model should incite economic growth through an increase in the GDP value, all due to a lowered unregistered activity rate; said lowered unregistered activity rate being a direct consequence of efficient control systems and an increase in the number of active and registered business subjects.