Digital Banking: Leverage to Banking Clients

Novel technology has formed the new track of payment transactions. Electronic payments are accelerating this drive, and new developments including Big Data, ubiquitous internet access, and cloud computing have made an enormous global impact. Financial institutions have engaged in leveraging technology for enterprise growth, offering multiple choice of payment methods than before. The appearance of tomorrow's banking may be a stark contrast to what is in currently today due to upgrading in technology. Businesses must recognise what banks offer the options that fulfil clients' expectations. Banks realised that leverage mobile and other digital technologies have made their clients' lives much convenient. The technology has opened new options to banking clients but they are facing many challenges. The objective is to explore demographic, beneficial factors and challenges in adopting digital technology. The current empirical study concluded variables as saving time, and need not be present in the banks are the most influencing in the acceptance of new-technology and the variables as friends and families followed by the internet are playing a big role in increasing awareness of M-banking among the clients.