Recommendation Systems - Modeling Abusive Clauses in E-commerce

This paper presents a topical approach to recommendation systems that highlights the interactions between e-commerce actors and shapes trust by introducing a component of legislative reputation. We aim to introduce a realistic approach to trust in this social concept, trust, from the perspective of abusive clauses and practices, so little looked at in recommendation systems. This social facet of the legislative reputation is a concept that has not been explored in the context of trusting the individual's personal reputation. The model presented here tries to bring a degree of satisfaction and protection to online consumers and add value through status, prestige, and profit to merchants. The proposed model can support a successful business in the presence of incomplete information by providing a rating system that favors its entrepreneurs.