Quality of Student Support at IT Educational Programmes: Case of Lviv Polytechnic National University

The idea of the article is to analyse the effectiveness of support provided for students of IT educational programs. In order to conduct the latter, the authors conducted the analysis of statistical data on enrolment to IT educational programmes at Lviv Polytechnic National University (LPNU) during the period from 2016 to 2018. The enrolment scores of new coming students were compared with their ratings for the 1 and 2 semesters of study at the university. Strong disproportions between the results of External Independent Testing (EIT, equivalent to maturity test in Western countries) of the applicants and their study ratings for the 1 and 2 semesters were revealed. Students with high EIT results underachieved during the first periods of their studies. Based on these data, conclusions concerning the effectiveness of educational and social support systems for students at the university were made. To improve student support and ensure their full involvement in academic and social life in the university, recommendations were suggested.